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Get Satisfaction
Get Satisfaction is Customer service-related software accessible to businesses as a web-based service (also called, "web application" or "software-as-a-service (SaaS)") through a monthly subscription.
Product overview
Get Satisfaction is an easy, lightweight way to build customer communities that are easily assist a business in providing cost-effective support, marketing feedback, product innovation, and a communications strategy. Get Satisfaction collects and organizes all social knowledge (questions, feedback, concerns, and praise) into a unified platform that can be shared and leveraged across both internal and customer-facing channels.
Pricing
$19 to $289 per month
The Small Business Web
Get Satisfaction is a member of The Small Business Web, a loose coalition of independent web-based Software as a Service companies that provide services to small businesses. The software offered by the participating companies, some of whom compete with one-another, all utilize open APIs and are intended to integrate information and workflow data seamlessly among the various products.
See also
External links
- http://www.getsatisfaction.com - Official website
- http://thesmallbusinessweb.com - Website of The Small Business Web
