Welcome to the SmallBusiness.com WIKI
The free sourcebook of small business knowledge from SmallBusiness.com
Currently with 29,684 entries and growing.

WIKI Welcome Page
Local | Glossaries | How-to's | Guides | Start-up | Links | Technology | All Hubs
About · Help Hub · Register to Edit · Editing Help
Twitter: @smallbusiness | Facebook | Pinterest | Google+


In addition to the information found on the SmallBusiness.com/WIKI,
you may find more information and help on a topic
by clicking over to SmallBusiness.com and searching there.

Note | Editorial privileges have been turned off temporarily.
You can still use the Wiki but cannot edit existing posts or add new posts.
You can e-mail us at [email protected]

Virtual office

SmallBusiness.com: The free small business resource
Jump to: navigation, search


A Virtual Office is a combination of off-site live communication and address services that allow users to reduce traditional office costs while maintaining business professionalism. Frequently the term virtual office is confused with office business centers or executive suites which demand a conventional lease whereas a true virtual office does not require that expense[1].

Communications for a virtual office

Remote Receptionist

A team of workers in an office environment working remotely, using high-tech Computer Telephone Integration software, to replace a traditional receptionist.

Virtual Assistant

A virtual assistant is often a “lone eagle” working from home, who rarely meets their clients face-to-face[2].

Answering services

Answering services, also called call centers, operate from a centralized location for the purpose of receiving and transmitting a large volume of requests by telephon


Voicemail is a low-cost technology that stores voice messages electronically.

Space Services

Professional Address

A prestigious building to be used as the business address [3].

Mailing address

The professional address can be used for accepting, sending & forwarding mail without the connotations of a P.O. Box. Under US law, a P.O. Box is to be clearly indicated and so not condusive for most corporate entities in this regard.